Sales Roles & Team Structure
Learn about essential B2B sales roles like Account Executive (AE) and SDR. Master responsibilities, metrics, ramp times, and best practices.
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Sales Roles & Team Structure
Account Executive (AE)
Owns the full sales cycle for qualified opportunities, driving revenue through discovery, demos, negotiation, and closing deals in B2B sales.
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Sales Roles & Team Structure
Account Manager (AM)
Owns post‑sale relationships, driving renewals, satisfaction, and expansion revenue within existing customer accounts.
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Sales Roles & Team Structure
Business Development Representative (BDR)
Focuses exclusively on outbound prospecting to net new accounts, generating initial meetings for SDRs/AEs in B2B SaaS.
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Sales Roles & Team Structure
Chief Revenue Officer (CRO)
The executive responsible for all revenue-generating functions. Typically owns strategy, execution, and results across the full customer lifecycle.
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Sales Roles & Team Structure
Customer Success Manager (CSM)
Owns post‑sale value, adoption, and long‑term retention, working to make sure customers achieve outcomes so they renew and expand over time.
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Sales Roles & Team Structure
Sales Development Representative (SDR)
Qualifies inbound leads and prospects outbound to generate SQLs, handing them off to Account Executives for closing in B2B SaaS.
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Sales Roles & Team Structure
Sales Engineer (SE)
A technical pre‑sales expert who partners with Account Executives to design, demo, and validate solutions that meet a prospect’s technical and business requirements.
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Sales Roles & Team Structure
Sales Manager
A manager overseeing day-to-day performance and development of sales reps.
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