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Terms of Service

Effective Date:
12 / 24 / 2025

Introduction

Welcome to GetChief.com ("Company," "we," "our," "us"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, GetChief.com (the "Website").

Information We Collect

We collect several types of information from and about users of our Website, including:
  • Personal Information: Information that identifies you personally, such as your name, email address, phone number, company name, and billing details when you register or subscribe to our services.
  • Usage Data: Information about how you interact with our Website, including IP address, browser type, pages visited, and referring website.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activity.

How We Use Your Information

We use the information we collect to:
  • Provide, operate, and maintain our Website and services.
  • Improve user experience by analyzing usage trends and feedback.
  • Process transactions and manage your account.
  • Communicate with you, including sending updates, promotional offers, and support responses.
  • Comply with legal obligations and enforce our terms.

How We Share Your Information

We do not sell your personal information. However, we may share your information in the following situations:
  • Service Providers: With third-party vendors who help us operate our business (e.g., payment processors, hosting providers, analytics services).
  • Legal Compliance: If required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, sale, or transfer of assets.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is 100% secure.

Release Notes

April 9, 2025

We’re excited to announce two new features designed to help you extract even more value from your data with minimal effort.

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  • Chief Chat on the Web: access the same powerful conversation capabilities from your browser that use in Slack. Directly interact with insights delivered to your Insight Inbox, turning passive information into active decisions—anywhere, anytime.
  • Context Library: our new unified Context Library makes decision making even easier. We’ve brought your Company Metrics (quantitative) and Company Profile (qualitative) data together in one place, giving you the complete picture needed for confident decisions without switching between tools.

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Both features are available now in your dashboard. Log in today to discover how these additions can streamline your workflow.

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Need help getting started? You can reach our Customer Success team at success@getChief.com or book a call to have us walk you through it.

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