Sales Leadership & Management

Master Sales Leadership & Management. Learn about Call Reviews, KPI tracking, leading vs. lagging indicators, and the essential role of a B2B Sales Manager.

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Sales Leadership & Management

Call Review

Manager listening to recorded calls to provide feedback and coaching.
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Sales Leadership & Management

Key Performance Indicator (KPI)

A critical metric used to evaluate success against objectives.
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Sales Leadership & Management

Lagging Indicator

A metric measuring outcomes that have already occurred (e.g., closed revenue).
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Sales Leadership & Management

Leading Indicator

A metric predicting future outcomes based on current activities (e.g., pipeline generation).
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